Jobs in UAE

Assistant Manager – Front Office (Female)

Job title: Assistant Manager – Front Office (Female)

Company:

Job description: Summary We at Hyatt Centric are in the middle of the action in the middle of the action, knowing and always on hand to serve insider knowledge, intriguing treats and a great conversation over a well-made cocktail. Summary We at Hyatt Centric are in the middle of the action in the middle of the action, knowing and always on hand to serve insider knowledge, intriguing treats and a great conversation over a well-made cocktail. We are a local home and prepare our guests to explore the best our cities have to offer so they can discover! The Assistant Manager Front Office will oversee the front office staff, cash control for agents, staffing needs and guests. Additional responsibilities may include training, staff development and scheduling. To be successful as Assistant Manager – front office, the candidate must have excellent attention to detail, financial skill and a strong aptitude for customer service. The candidate must have knowledge of all operational procedures, of bookings, reception, servants / managers, housekeeping and restaurant, as well as all emergency procedures to effectively resolve all issues that may be presented during the weekends and other departmental managers are not on property . Responsibilities include: Assisting with the day-to-day running of the front office. Supervise the operating activities of the reception within the hotel guidelines to provide the highest standard of courteous service, while allowing acceptable profit levels. View, coordinate and supervise work activities of the reception agents. Make sure the work is completed, including moving locks, depositing rooms and training on receiving agents. Compile staff schedules, complete payroll and monitor labor costs according to budget figures. Prepare and hold reception meetings and solve problems. Carry out house counts and review daily arrivals, identify possible problems with the activities of the rooms and take the necessary steps. Prepare a shift briefing to transfer activities, short training and any problems and / or special information to the next shift. Perform input and output procedures at the desktop. Qualifications Good organizational and time management skills. Previous experience in hospitality of at least 2 years, with supervisory responsibilities and Opera knowledge. Refined oral and written communication At least 2 years of progressive management experience within the room division of a hotel / hospitality degree an asset Must have the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the end Clear concise written and oral communication skills in English Must be proficient in Microsoft Word and Excel Must have excellent organizational, interpersonal and administrative skills

Expected salary:

Location: Dubai

Job date: Sat, 14 Aug 2021 22:14:57 GMT

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