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Student Enquiry and Desk Assistant

Job title: Student Enquiry and Desk Assistant

Company: University of Sheffield

Job description: Are you interested in working at a world-leading Faculty of Social Sciences, which is part of a top 100 university in the world?

Join a leading business school with Triple Crown accreditation and a world-class reputation for high-quality teaching and groundbreaking research and latest thinking!

We have an exciting opportunity for a student research assistant to join Sheffield University Management School. As the first point of contact for students on the Inquiries Desk, you will respond in person as well as by e-mail to inquiries from students and point to university services where necessary. You will provide support for intro-week planning and support on the day, as well as the distribution of student communication as needed.

Trained with 5 GCSEs at Grade C or higher, including math and English (or equivalent experience), you have strong IT skills as well as effective organizational and time management skills to prioritize your own workload and find creative solutions to changing demands. You have relevant administrative experience, preferably within higher education or similar environment, and experience to work effectively as part of a team and independently. You have excellent customer service skills and the ability to communicate productively with stakeholders, such as staff and students, and clearly explain complex information.

We are committed to exploring flexible employment opportunities that benefit the individual and the university.

We are one of the best non-profit organizations to work for in the UK. The University’s total rewards package includes a competitive salary, a generous pension scheme and annual leave entitlement, as well as access to a variety of learning and development courses to support your personal and professional development.

We build teams of people from different heritage and lifestyles from around the world, whose talents and contributions give each other the greatest impact. We believe that diversity in all its forms offers a greater impact through research, teaching and student experience.

To find out what makes Sheffield University a remarkable workplace, check out this short film :, and follow @sheffielduni and @ShefUniJobs on Twitter for more information.

Expected salary:

Location: Sheffield

Job date: Fri, 24 Sep 2021 02:05:42 GMT

Apply for the job now!

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