Job title: Process Assistant
Company: Page Personnel
Job description: You are responsible for assisting in providing transaction processing services to one or a number of clients. To be responsible for defined core administrative, operational and / or technical activities within a department or division. You regularly provide simple, routine services as part of a team doing similar activities.
Process work in accordance with agreed procedures, business rules or scripts – processing work may include making calls, answering telephone calls, e-mails, taking inquiries, recording messages or processing transactions.
Learn the procedures and understand parameters for producing quality outputs.
Process work to the defined quality level.
Resolve queries, escalate if necessary (ie a team leader / manager / other group), and log in if necessary.
To schedule and prioritize daily assigned work.
Disseminate information and work, if necessary, to the other team members or groups.
Identify and suggest improvements.
Maintains and updates information kept on a database, or manually.
Support line management with any additional administrator if necessary. * Working hours – Wednesday, Thursday and Friday 14:00 – 20:00 Saturdays 9:00 – 17:30
Start a progressive business immediately | Supportive work environment
Attention to detail
Able to work in a team or other structured environment.
Explicit and able to maintain good relationships with colleagues and clients.
Provide high quality professional service in a professional manner, which builds trust and confidence;
Effective team player who constantly shows dedication and flexibility;
Consistently assimilate and apply policies and procedures;
Accurate and timely delivery of tasks;
My client is a growing organization that provides a supportive work environment and provides the opportunity for continued development as you gain more experience throughout your career.
Full training is provided
Supportive work culture
Location: South Croydon, Greater London
Job date: Wed, 22 Sep 2021 02:51:25 GMT
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